The services aim to meet the unique needs of each client.


With flexible contract options, either annual or monthly, adapting to our clients' operational needs.

We have a dedicated Network Operations Center (NOC) team to constantly monitor and proactively manage the health of your IT infrastructure. This ensures that all systems operate within optimal parameters, providing reliable support.



Our methodology

Our methodology is based on IT Service Management best practices

Using Service Desk tools certified in nine ITIL processes and complying with ISO 20000-1 and ISO 27001 certifications.


Features

  • · Monitoring of more than 5,000 assets: capacity to manage large infrastructures
  • · Implementation of world-renowned software (NAGIOS): we ensure optimal performance
  • · Time Bank Options: available in 5x8 and 7x24 modalities
  • · Annual Consulting and Support: managed service for constant attention


Solutions


· Proactive Security Monitoring:

We provide surveillance, including the identification and analysis of potential threats before they impact your network.


· Network and Server Health:

We perform comprehensive monitoring of your network infrastructure, evaluating memory, processor, disk space, and availability to ensure optimal operating conditions.


· Projections and Reports:

We analyze the network infrastructure to offer usage projections for the next cycle, generating reports that provide strategic information on network performance and support informed decision-making.

Benefits

  • · Personalized surveillance 365 days a year
  • · Incident Detection and Response: rapid responses to security and operational incidents
  • · Dedicated Technical Support: a team of experts always available
  • · Request and Ticket Management: efficient response to requests
  • · Implementation of policies and procedures: process standardization
  • · Collaboration with Specialized Teams: synergy with our SOC and NOC teams


NEWS

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CONTACT

+52 55 6270 7000
+52 56 5100 8613


Mail

admmarketing@buromc.com


ADDRESS.

Carrillo Puerto 396. Piso 2 y 3, Gral. Pedro María Anaya, C.P. 03340 Benito Juárez, CDMX


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